To create email message content:
Add message header
Fill out the required fields to complete the message header.
- Subject line - The subject line for the communication. To test different subject lines, read about subject line experiments in batch messages.
- From email - The email address that the message is from. This must be the email address that is set up for sending with Cordial.
- Reply email - The email address that message replies will be sent to. This should be a monitored address such as a customer service email address.
- From Description - Describes who is the sender. This text will show in place of the sender's email address in the email client's (gmail, yahoo, etc) message list. This is usually the name of your business or company.
Add message content
Insert the message content into the editor. There are 2 editors available for editing the message content, HTML input or WYSIWYG editor. You can change the editor type by going to the Accounts and Password page and editing the User Preference.
The HTML editor supports HTML and CSS as well as Cordial's template syntax (Smarty) for personalization and dynamic content. Learn more about using Smarty code in message content.
Previewing a Message
You can preview message content by clicking the button labeled "Preview". This will give you the option to see the message in both desktop and mobile views.
For messages with responsive design, you can view different viewport sizes by dragging the preview pane.
View dynamic and personalized message content in real time by entering the contact's email address in the field labeled "Preview as".
For example, you could show a different image based on a contact attribute of "gender". Notice in the example below how the preview displays the appropriate image per the email address entered.