Channels Overview

Cordial is an omni channel messaging platform that supports batch and automated messaging via multiple channels:

• Email Channel
• Mobile Push Channel
• SMS Channel

The process for creating batch messages and automated messages is similar for each channel when setting up the audience and sending method/schedule.

The message content differs for each channel however, as mobile push and SMS do not support HTML.

Email Channel

• Creating message content for the email channel

Mobile Push Channel

• Setting up the mobile push channel
• Creating message content for the mobile push channel

SMS Channel

• Setting up the SMS channel
• Creating message content for the SMS channel