Channels Overview

Cordial is a cross-channel messaging platform that supports batch and automated messaging via a growing number of channels:

• Email Channel
• Mobile App Channel
• SMS Channel

The steps for scheduling messages and choosing your audience are similar across all channels. However, there are several noteworthy differences, mainly due to automated messages supporting three sending methods, with additional settings for each method.

• Batch messages can be sent immediately, scheduled for a future date, and throttled.
• Automated messages support three sending methods: API, event triggered, and recurring.

Email Channel

• Creating message content for the email channel

Mobile App Channel

• Setting up the mobile app channel
• Creating message content for the mobile app channel
• Mobile app custom keys

SMS Channel

• Setting up the SMS channel
• Creating message content for the SMS channel
• SMS link shortener

Technology Partners & Integrations

The Cordial Marketplace offers a variety of integrations such as Facebook Custom Audiences, Google Ads, and Shopify. Together with our technology partners, Cordial can help you expand your marketing reach with Social Audiences Automations and supplement your messaging programs using existing data from your technology stack.