Overview

Our approach to AI is driven by three primary goals: to help you understand customers better, provide insight on what messages and types of content resonate most with people, and empower marketers to focus on strategy at a high level.

While Cordial AI provides insight and suggestions, the final decision-making process is up to you and your team.

Understand the customer

Gain deep insights into customer behaviors, preferences, and propensities, enabling you to deliver personalized experiences that resonate. Predict how specific contacts will respond to messages and determine the ideal channels, time, frequency, and content to achieve your goals.

• Send Time Optimization
• Purchase Propensity
• Unsubscribe Risk
• Category Affinity
• Channel Affinity

Understand the message

Cordial AI doesn’t just analyze content, it analyzes context—the factors that contribute to performance—giving you the best understanding of your messages. Coupling that understanding with our predictive technology, Cordial AI can generate entire Programs and strategies to drive the unique results you’re looking for.

• Generative message content
• Generative Sculpt Blocks
• Message Insights

Empower the marketer

Cordial AI is not another complex platform for you to learn. We believe that marketers should get to focus on what they do best—creating impactful strategies and compelling content. Cordial AI is powering a more intuitive, human UX with natural language interfaces and synthetic teammates that can quickly accomplish advanced tasks and analysis.

• Virtual Teammate (coming soon)
• Natural language customer analytics (coming soon)
• Goal optimization (coming soon)