Account Monitoring dashboard

Cordial's Account Monitoring dashboard provides you with key information on errors and warnings, empowering you to resolve those issues.

• Learn more about the Account Monitoring dashboard here.

Phrasee integration

Our integration with Phrasee will help you enhance and personalize customer experiences by optimizing the language you use across the full customer journey and spectrum of digital brand channels.

• Read more about our integration with Phrasee here.

Enhanced mParticle integration

We've enhanced our integration with mParticle, which allows you to send cross-channel engagement data from Cordial to mParticle, where it can then be routed to any of mParticle's tools and integrations. 

• Learn more about our integration with mParticle here.

Enhanced contact imports

You can now add or remove contacts to a new or existing list in bulk. 

• Read more about using lists in Cordial here.

SMS character counter

The SMS character counter shows you how many characters you have left to use in an SMS message.

• Read more about character limits in SMS messages here.

New valid status for SMS

SMS contacts that continually fail over seven consecutive sends are marked as invalid. Cordial automatically suppresses addresses marked as invalid from any sent message.

• Learn more about invalid SMS contacts here.

Enhanced delay trigger for message orchestrations

You can now choose to delay sending your messages until a specified time, helping you reach customers at the best possible moment.

• Learn about setting specific quiet hours with delay triggers here.
• Read about using the delay trigger in email orchestrations here.