FAQs
Platform Functionality
- How are Message IDs created, defined and used?
- How are dates and times stored and displayed?
- Why are my tracked links showing as a curly brace in the link performance page?
- Why am I unable to save an audience rule?
- How do I load a list into Cordial?
- Can I add attachments to a message send?
Deliverability
- Do hard bounces get marked as "unsubscribed"?
- How can I see the headers of an email message?
- Moving an existing “from” domain to Cordial
- What factors could contribute to message delivery delays?
- When is a contact's email flagged as invalid?
- Why is my message sending slow or stalled?