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Email bounce codes

Overview

Cordial uses an MTA email provider called Mailgun. This article includes Mailgun-provided bounce numbers (BN), bounce classification (BC), and bounce type (BT).

Bounce numbers, classifications, and types

Mailgun will generate the following bounce numbers, bounce classifications, and bounce types when there are deliverability issues.

Some of these system events may change over time. Data prior to 2/12/2025 may have values and formats from Cordial's previous email provider.

Bounce number (BN) Bounce classification (BC) Bounce type (BT)
221 generic hard
413 generic soft
421 generic, greylisted, ratelimit soft
422 generic soft
440 generic soft
450 bounce, espblock hard
450 generic, greylisted soft
451 generic, greylisted soft
452 generic hard
452 generic, espblock soft
453 generic soft
454 generic soft
457 generic soft
459 generic soft
471 generic soft
475 generic soft
498 generic hard
499 generic soft
500 generic hard
501 bounce hard
503 generic hard
511 bounce hard
521 generic hard
522 generic hard
525 generic hard
530 generic, bounce hard
535 generic hard
540 bounce hard
541 generic hard
542 generic hard
543 generic hard
550 generic, blacklisted, bounce, espblock hard
550 generic soft
551 generic, bounce hard
552 generic, bounce hard
553 generic, blacklisted, bounce hard
554 generic, blacklisted, bounce, espblock hard
555 generic hard
556 generic hard
557 generic hard
558 generic hard
571 generic hard
591 generic hard
602 old soft
612 generic hard
615 generic soft

 

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