Platform Functionality

• How are Message IDs created, defined and used?
• How are dates and times stored and displayed?
• Why are my tracked links showing as a curly brace in the link performance page?
• Why am I unable to save an audience rule?
• How do I load a list into Cordial?
• Can I add attachments to a message send?

See all 11 articles

Deliverability

• Do hard bounces get marked as "unsubscribed"?
• How can I see the headers of an email message?
• Moving an existing “from” domain to Cordial
• What factors could contribute to message delivery delays?
• When is a contact's email flagged as invalid?
• Why is my message sending slow or stalled?

See all 7 articles

Privacy and Compliance

• GDPR & Deliverability 101
• What is GDPR and how do I comply?

Email Rendering

• Why are special characters not rendering in emails?
• How do I view and forward the original message HTML in an email Inbox?

Cordial

• Install Web Forms via HTML
• Welcome to Cordial Web Forms
• Exporting Submission Data

Lightboxes

• Adobe Fonts in Web Forms
• Responsive Width Breakpoints: Create up to 4 Versions of a Lightbox
• Merge Tags - Pre-populate Form Fields
• Coupons
• Click jQuery Selector Rule
• Master Rules

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Analytics

• Google Analytics for Event Tracking
• Conversions in the Analytics Section
• Summary section in Analytics
• Complete list of all the analytics data you can access

Custom Javascript

• Helper Functions
• QA Mode on a Staging Website
• Custom JS Boxes Notes
• Stopping Form Submissions
• Custom JavaScript for a Specific Lightbox
• Lightbox GUID

See all 15 articles

AB Testing

• AB Tests
• AB Test versus a Multivariate Test