Overview

Cordial's integration with Recharge empowers you to access and leverage real-time subscription data in our powerful customer engagement platform. This gives you the ability to trigger messages, personalize content, fine-tune audience segments, and report on audience trends based on real-time subscription status.

Integrate Recharge with Cordial

1. Log in to Cordial and navigate to Integrations > Partners.

2. Locate the Recharge card and select Enable.

3. Under Configure Integration, select Edit.

4. Enter your Recharge API key and API key secret.

5. Configure Identifier Mapping by selecting the appropriate Recharge and Cordial identifiers.

6. Click Save.

Enable Subscription Webhooks

1. Select Enable in the Subscription Webhooks pane.

2. Choose the Enable bubble and click Save.

Import subscription data

1. To perform a bulk import of subscription data from Recharge, select Import in the Historic Import pane.

2. Select the import date range using the From and To calendar menus.

3. Click Submit.

Data example

Below is an example of a subscription supplement record after it's been imported from Recharge into Cordial.

{
        "status": "active",
        "cID": "630b7c0ba1f779f7f90d7bb4",
        "address_id": 100712768,
        "customer_id": 92307748,
        "analytics_data": {
            "utm_params": []
        },
        "cancellation_reason": null,
        "cancellation_reason_comments": null,
        "cancelled_at": null,
        "charge_interval_frequency": 30,
        "created_at": "2022-08-09T11:24:57+00:00",
        "expire_after_specific_number_of_charges": null,
        "external_product_id": {
            "ecommerce": "6568496005249"
        },
        "external_variant_id": {
            "ecommerce": "39376904192129"
        },
        "has_queued_charges": true,
        "is_prepaid": false,
        "is_skippable": true,
        "is_swappable": false,
        "max_retries_reached": false,
        "next_charge_scheduled_at": "2022-09-08",
        "order_day_of_month": null,
        "order_day_of_week": null,
        "order_interval_frequency": 30,
        "order_interval_unit": "day",
        "presentment_currency": "USD",
        "price": "12.00",
        "product_title": "Short sleeve t-shirt",
        "properties": [],
        "quantity": 3,
        "sku": null,
        "sku_override": false,
        "updated_at": "2022-08-09T11:24:57+00:00",
        "variant_title": "Black",
        "ct": "2022-08-28T14:30:35+0000",
        "lm": "2022-08-28T14:30:35+0000",
        "id": "269879305"
    }

Scriptable API

Our scriptable API offers asynchronous methods for sending data from Recharge to Cordial. This allows you to stream data, send multiple API requests at the same time, and have more precise control over how Cordial interacts with Recharge.

You can use Swagger to access and test our scriptable API offerings. In order to do so, you'll need an API key.

• Visit this article to learn how to create an API key from within Cordial.

Your Recharge account ID and API client secret are required to use this feature.

Supported actions

• POST/recharge/subscription/{accountId}

POST/recharge/subscription/{accountId}

• * Required

  Parameters	Type	Description	Example
  *subscription	object	Subscription information for customer.	See example request.

• {
    "subscription": {
      "id": 89559201,
      "address_id": 48563471,
      "customer_id": 43845860,
      "analytics_data": {
        "utm_params": []
      },
      "cancellation_reason": null,
      "cancellation_reason_comments": null,
      "cancelled_at": null,
      "charge_interval_frequency": "30",
      "created_at": "2021-02-25T21:27:19+00:00",
      "expire_after_specific_number_of_charges": null,
      "external_product_id": {
        "ecommerce": "2103271587891"
      },
      "external_variant_id": {
        "ecommerce": "18261278883891"
      },
      "has_queued_charges": true,
      "is_prepaid": true,
      "is_skippable": false,
      "is_swappable": false,
      "max_retries_reached": false,
      "next_charge_scheduled_at": "2020-07-15",
      "order_day_of_month": null,
      "order_day_of_week": null,
      "order_interval_frequency": "15",
      "order_interval_unit": "day",
      "price": 5,
      "product_title": "Powder Milk 50.00% Off Auto renew",
      "properties": [],
      "quantity": 3,
      "sku": null,
      "sku_override": false,
      "status": "active",
      "updated_at": "2020-07-10T10:30:51",
      "variant_title": "1 / Powder",
      "include": {
        "customer": {
          "email": "test@example.com"
        }
      }
    }
  }