Inbox Placement Test Overview
Cordial has partnered with 250Ok to provide greater insights into your message deliverability. When you enable an inbox placement test, a seed list is automatically sent to a wide variety of email providers when you send your batch message. You are then able to see if your message landed in the inbox for each of these providers.
Note: Inbox placement tests are billed to the account monthly per the amount outlined in your contract. To enable inbox placement tests in your account, please contact your client experience specialist.
Setting Up an Inbox Placement Test
To enable an inbox placement test on a batch message, create a new message or edit a draft message. Then under delivery settings, click edit. You will see the option to enable the inbox placement test as well as the number of tests you have used in the current month.
Viewing Inbox Placement Test Results
To view the inbox placement test results, open a sent message and scroll down to the section labeled "Inbox Placement Test".
You can view the total number of seed addresses, the status of the test and summary results for Inbox, Spam and Missing (messages that were not delivered or reported as bounced).
Note: the status of the report may say "pending" and will seek to collect results from the inbox seed addresses for up to 72 hours after a message is sent. In most cases, a test is largely considered done after 24 hours.
To view a more detailed list of results per inbox provider, click on any of the summary results boxes.