Holiday schedule

Cordial will be closed on the following dates:

• Thursday, November 28
• Friday, November 29
• Tuesday, December 24
• Wednesday, December 25
• Wednesday, January 1

Holiday support

If you have an urgent issue during any of the above dates that requires immediate attention, please contact support@cordial.com and include the word URGENT in the subject line. A member of our team will assist you as soon as possible.

We ask that you please reserve urgent tickets for an incident or problem that is resulting in a critical business impact.

For a detailed explanation of high, medium, and low priority tickets, please refer to the Priority Definitions section in our article on How to Submit a Support Ticket through our support portal.