Overview
In this article, you'll find a list of system events available in Cordial. You can additional information about system events in the following articles:
All channels
| Event | Action description |
| crdl_subscribeStatusChange | Contact's subscribe status changed. See note about the defined properties for this event. |
| message-sent | Message was sent as directed. |
| Event | Action description |
| bounce | Email was bounced and unable to be delivered to the address. |
| click | Embedded link was clicked. |
| complaint | Email was marked as spam by the recipient. |
| message-stopped | Message stopped due to Quiet Hours being enabled. |
| open | Email was opened by the recipient. |
| optout | Recipient unsubscribed from the message. |
Push
| Event | Action description |
| crdl_app_close | App was closed by the user. |
| crdl_app_install | App was installed by the user. |
| crdl_app_open | App was opened by the user. |
| crdl_{channelKey}_send_failure |
Error received when trying to send to the device. |
| crdl_deep_link_open | A deep link was opened from within the app. |
| crdl_device_notifications_manual_optin |
Push notifications for the app were enabled by the user. |
| crdl_device_notifications_manual_optout | Push notifications for the app were disabled by the user. |
| crdl_device_notifications_optout |
Push notifications for the app were disabled automatically. |
| crdl_device_notifications_uninstalled |
The application was uninstalled from a device. |
| crdl_in_app_message_auto_dismiss | The in-app message was dismissed automatically. |
| crdl_in_app_message_shown | The in-app message was displayed. |
| crdl_in_app_message_manual_dismiss | The in-app message was closed by the user. |
| crdl_inbox_read | The in-app message was read by the user. |
| crdl_notification_delivered_in_background |
A push notification has been delivered while the app is in the background. |
| crdl_notification_delivered_in_foreground | A push notification has been delivered while the app is in the foreground. |
| crdl_notification_dismissed |
A notification was dismissed by the user. |
| crdl_notification_tap | A notification was tapped by the user. |
Podium
| Event | Action description |
| crdl-pdm-actn-expired |
The orchestration session has expired. |
| crdl-pdm-actn-failed |
The action associated with the orchestration failed. |
| crdl-pdm-actn-filtered | Contact action has been filtered from the orchestration. |
| crdl-pdm-actn-ignored | The action associated with the orchestration was ignored. |
| crdl_merged_contacts | Two contact records were merged into a single record along with respective events and orders. |
| crdl-pdm-actn-success | The action associated with the orchestration was a success. |
| crdl-pdm-goal-met-organic | An orchestration goal was met. |
| crdl-pdm-triggered | An orchestration was triggered. |
- Learn more about Podium Orchestrations here.
SMS
| Event | Action description |
| crdl_phone_deactivation | Phone number was deactivated by the mobile carrier. |
| crdl_sms_delivered | SMS message was delivered by Cordial. |
| crdl_sms_failed | SMS message failed to deliver. |
| optout | Recipient unsubscribed from the message. |
REST API
| Event | Action description |
| crdl_{channelKey}_send_failure |
Error received when trying to send to the device. |
Other events
| Event | Action description |
| crdl_contact_update_unique_constraint_error | A contact update failed because a uniquely constrained attribute value was supplied and is already in use for another contact record. |
| crdl_graph_identified | Phone number was deactivated by the mobile carrier. |
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