Channel Affinity

Cordial AI Channel Affinity gives you the ability to communicate with customers in the channel where they're most likely to engage. With this tool, you no longer need to guess which channel customers prefer or compare channel engagement analytics manually.

• Learn more about Channel Affinity

Customizable STO window

When using Send Time Optimization with a message, you can create a custom sending window if you want to reach customers within a specific timeframe, giving you additional control.

• Learn more about Send Time Optimization

Email send status enhancement

The Email Sent page has at-a-glance badges to quickly show the status of sent messages and provide clarity.

• Learn more about email sending status

Custom Events page

Easily view custom events you've created on the Custom Events page, where you can click into each event for a detailed view.

• Learn more about events in Cordial

Separate SMS and MMS stats on Dashboard

For more granular insight on your SMS messages, view performance stats for text messages, multi-media messages, or for all SMS messages.

• Learn more about SMS Performance

Google Ads API 17 support

We updated our Google Ads integration with API 17 support, ensuring continued success.

• Learn more about our integration with Google Ads

Revenue reporting in REST analytics

When viewing Message Reports for the REST channel, you can look at revenue over the time frame of your choice.

• Learn more about Message Reports